Frequently Asked Questions

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DIRECTV is available in three different packages, ranging from $49.99 per month to $79.99 per month.

GeForce NOW is a game-streaming cloud-based membership that connects to digital PC game stores and stream games you already own. You can then use nearly any device like your laptop, TV, a tablet, or your phone to connect into the GeForce NOW platform. Game downloads are not needed because games are always up-to-date in GeForce NOW cloud.

GeForce NOW features the highest resolutions and highest frame rates from the cloud using GeForce RTX 4080-class performance servers which is robust enough to support a competitive gaming experience.

There are 3 tiers: Free, Priority, and Ultimate.

This offer with AT&T is for 6 months of NVIDIA’s GeForce NOW Ultimate Membership Tier (highest performance) GeForce NOW plan priced at $19.99/month.

No. While this was an option in the past, AT&T no longer offers DSL service to their customers. What AT&T does offer to its customers is a high-speed Internet services with 99% reliability[1] to stay connected when you need it the most. Services are not available everywhere, so before moving forward with AT&T high-speed Internet services, make sure it’s available in your area. Call 1-855-611-2301 for availability in your area.

[1] Based on network availability.

As of February 2021, AT&T stopped selling subscriptions to their popular TV services. Since the acquisition of DIRECTV, AT&T U-Verse has gone through some changes. While existing AT&T U-Verse customers can still enjoy programming through U-Verse TV, new AT&T customers can experience the same quality of programming through DIRECTV STREAM.

A mobile hotspot device is a way for you to bring a private Internet connection wherever you go by using an ad hoc wireless access point. This access point, or your mobile hotspot device, works by sharing your phone’s cellular data to provide you with a private connection outside of your home. Depending on your data plan, a mobile hotspot device can support multiple devices at once so that you can stay connected to the Internet in more places.

Your internet or Wi-Fi speed will depend on several key things – your internet service provider or ISP, which plan or service you have, and the way your home network is set-up. The best way to understand internet speeds is by thinking in terms of upload and download speeds. As an example, AT&T Fiber uses fiber optic technology which provides symmetrical download and upload speeds – and up to 5 Gbps in select areas which is among the fastest of major internet service providers. DSL and Copper technologies are slower than Fiber technology.

*Fastest among major internet service providers, based on 5Gbps offering.  Internet speed claims represent maximum wired network service capability speeds to the home & recommended setup.  Actual customer speeds are not guaranteed.  Single device wired speed maximum 4.7Gbps. For more info go to www.att.com/speed101

** Speed/Time estimates are examples.

Figuring out if AT&T Internet is available in your area is easy! Simply call 1-833-887-3016 or enter your address to find offers in your area.

No. As is the case with most cell phones, AT&T phones are typically locked to work on the AT&T wireless network. Essentially what this means is that if you buy a phone through AT&T, then it will only work through AT&T wireless network. However, if you ever want to unlock your AT&T phone for any reason, you can submit a request here. Double-check that you meet all the requirements for AT&T to release your phone off their network. Once your phone is unlocked, it’ll be able to operate on another compatible wireless network.

Yes. As part of AT&T’s Unlimited Premium℠ plan, you’ll get 50GB of mobile hotspot and tethering data per eligible line per month. The AT&T Unlimited Extra® plan includes 15GB of mobile hotspot/tethering data per eligible line each month. Unlimited Starter® includes 3GB of mobile hotspot/tethering data per eligible line per month. Once you reach 50GB with AT&T Unlimited Premium℠, 15GB with AT&T Unlimited Extra, and 3GB with AT&T Unlimited Starter, all tethering data usage for that line will be slowed to 128Kbps.

New and existing AT&T wireless customers with a 5G Device and an Unlimited plan or qualifying legacy plan and New AT&T Fiber customers with internet plans 300M+

Yes—NVIDIA recommends using an Ethernet connection or a 5GHz wireless router for reliable performance in-home.

GeForce NOW works great when powered by AT&T Fiber if you’re playing on a PC, laptop, or tablet in the house—or through the AT&T 5G network if you’re playing games with GeForce NOW on your phone when away from your home or WiFi Internet connection.

All of our Unlimited plans offer customers our fastest and best 5G technology.

AT&T may temporarily slow data speeds if the network is busy.

Req’s compatible plan & device. Coverage not available everywhere. Learn more at att.com/5Gforyou AT&T Fiber:  Limited availability/areas.  Visit att.com/getfiber to see if you qualify.

GeForce NOW provides instant access to over 1500 of the best and latest PC games like Cyberpunk 2077, Warhammer 40,000: Darktide, Destiny 2, and Rust, including more than 130 of the most popular free-to-play games like Fortnite, Path of Exile, Genshin Impact, and League of Legends, on popular games stores such as Steam, Epic Games Store, Ubisoft Connect, EA Play and GOG. If you don’t own a supported game, simply purchase it from one of these stores and start playing it in less than a minute. There’s no need to wait for game downloads, patches, or driver updates. GeForce NOW continually updates games with the latest patches on our data center servers and keeps our drivers up to date so that you get the best gaming experience.

Visit the GeForce NOW supported games page to see which games are currently playable.

DIRECTV is available in three different packages, ranging from $49.99 per month to $79.99 per month.